Shipping & Delivery Policy
Last updated: January 2025
Delivery Coverage
We deliver across India to all pin codes serviceable by our logistics partners. Delivery to remote or rural areas may take additional time.
Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Below ₹599 | ₹49 flat |
| ₹599 and above | Free Delivery |
Processing & Delivery Time
- Order Processing: 1–2 business days (Monday to Saturday)
- Standard Delivery: 4–7 business days after dispatch
- Metro Cities (Mumbai, Delhi, Bangalore, etc.): 3–5 business days
- Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive an email with the tracking number and a link to track your shipment. You can also check your order status in My Orders section after logging in.
Packaging
We take special care in packaging organic seeds and garden products to ensure they arrive in perfect condition. Seeds are packed in moisture-resistant packaging to maintain freshness and germination viability.
Delivery Issues
If your order is delayed beyond the estimated delivery date or if you experience any delivery issues, please contact us:
- Email: help@xgroww.com
- Phone: +91 96733 64035
